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Get to the right AUTAVIQ help.

Account access, business enquiries, privacy requests and pilot support have different routes so issues reach the right place without unnecessary sharing of information.

Last updated 3 October 2026

Controlled pilot preparation

AUTAVIQ is being prepared for its first external pilot. The operating legal entity, postal address and public privacy/support contacts will be inserted before invited third-party pilot users are onboarded or any paid public launch begins.

Account access

If you already have an AUTAVIQ account, start at Sign in. Passwordless access uses the email address linked to the account. Do not send one-time sign-in links or security codes to anyone claiming to be AUTAVIQ support.

Business and garage enquiries

Automotive businesses interested in the controlled launch can use the business enquiry form. Submitting the form does not create a contract or authorise a charge.

Controlled pilot support

Invited pilot businesses and customers will receive a direct pilot support route during onboarding. That route is intended for product faults, account access, booking/workflow problems and feedback discovered during the pilot.

The permanent public support email/contact route will be inserted here when the AUTAVIQ operating legal entity and public address are confirmed, before external pilot users are onboarded.

Privacy and data-rights requests

Signed-in users can use the export and deletion controls in the Account area. The Privacy notice explains the wider rights process.

Reviews

Fake, manipulated or otherwise problematic reviews should be reported through the relevant in-product review controls once review publishing is active. See the Review policy for how AUTAVIQ handles review evidence, moderation and business disputes.

Vehicle safety and emergencies

AUTAVIQ is not an emergency or roadside-safety service. If a vehicle may be unsafe to drive, stop using it where it is safe to do so and contact an appropriate professional, recovery provider or emergency service. Vehicle intelligence in AUTAVIQ is not a substitute for an inspection.

Security concerns

If you believe an AUTAVIQ account, business workspace or private record has been accessed without permission, stop using the affected session where appropriate and use the pilot support route immediately. A dedicated public security-contact route will be published with the permanent support details before wider launch.

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